Contact
Contact Pilot Method support.
Please don't include payment card details or sensitive information.
What to send here
- Account access, sign-in, and library questions.
- Questions about a product and what it actually includes.
- A correction to published reference material. Please include the card or guide and the source you're citing.
- Privacy requests: a copy of your data, a correction, or deletion, as described in the privacy notice.
- Knowledge-test endorsement review after the required course work.
- Instructor or flight school enquiries.
Working with your instructor
Use this form to begin your course endorsement review or arrange ground instruction. An authorized instructor reviews your preparation and communicates with you directly. Sending a message starts that conversation; the instructor issues the endorsement after confirming its requirements. For a flight in progress or an immediate operating decision, use the appropriate operational services and your current aircraft procedures.
Purchase support
For a purchase, access, or refund question, include the email address on your account and the product name. You can also review the refund policy and the terms of use.